Question 1

How does the trial work? Will I be charged?

Accepted Answer

No, free means free! You can try ProfitPath or ProfitGo with no cost and no risk. You can look for products and do research the whole time. If you don’t want to keep it, you can stop anytime before the real subscription starts. Have fun!

Question 2

Can I change my plan after purchase?

Accepted Answer

Yes, you can easily upgrade or downgrade your plan at any time through our dashboard. Depending on your choice, a small surcharge may apply, or you may receive a refund.

Question 3

Can I change my address and credit card at any time?

Accepted Answer

You can change your address and credit card information in our dashboard at any time, you don't have to wait for our support but can do everything yourself.

Question 4

How can I cancel if I no longer want to continue?

Accepted Answer

You can cancel at any time in our dashboard with just a few clicks. Simply go to your account settings, click on Subscription, then on Customer Portal and cancel.

Question 5

Will I receive an invoice from you?

Accepted Answer

Each of our customers receives an EU-compliant invoice, which you can then also use for your tax purposes as an entrepreneur. If you do B2B business with us and provide your VAT ID from abroad, you will not pay VAT.

Question 6

Will ProfitPath or ProfitGo be developed further? Can I specify ideas, wishes and suggestions?

Accepted Answer

Of course! We are constantly working on making the software more stable, improving existing functions and developing new features. At the end of each quarter, we publish a customer survey on requests, feedback, new updates and features. Your feedback is important to us because we always want to develop ProfitPath or ProfitGo further in the interests of our customers.

Question 7

Will I receive support and assistance as a customer?

Accepted Answer

In our software, you will find the Academy, which will support you step by step. We also run a large community who will help you at any time if you get stuck. Our team is also available to help you in chat and will respond within a few minutes.

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